Fast and careful delivery
Whether delivered to your home or a pickup point, we take the utmost care in preparing and shipping your Savoie wines.
Choose the solution that suits you best. Your bottles are protected for transport and their delivery is tracked.
Choose your delivery method
Chronopost Relais
Have your bottles delivered to a pickup point near you, then collect them whenever it suits you.
Available for eligible orders of up to 12 bottles. Bag-in-boxes are not shipped to pickup points.
€12 incl. VAT · Free from €200
Home delivery
Receive your wines directly at home, or at any other address of your choice.
Depending on the quantity, weight, and parcel configuration, we select the most appropriate carrier: UPS France or DSV.
Starting from €12 incl. VAT · Free from €200
What are the delivery costs?
Delivery costs depend on the composition of your basket. A logistical supplement of €5 is added for each 5-liter bag-in-box.
Orders are limited to a maximum of 3 bag-in-boxes. Mixed orders of bottles and bag-in-boxes are accepted. Final fees are displayed at checkout. Delivery is free on purchases of €200 or more, regardless of the order composition.
How does your delivery work?
Choose your wines and your delivery method during checkout.
Our team carefully packs your bottles to protect them during transport.
As soon as it ships, you will receive an email with your tracking number and link.
At your address or the selected pickup point, depending on the chosen method.
Delivery times
The indicative delivery time announced at checkout is 5 to 8 business days. The specific estimate for your order is displayed at the time of validation.
Our shipments leave the winery from Monday to Thursday, excluding public holidays. Times may vary depending on the destination and carrier constraints.
Track your order with ease
As soon as it ships, you will automatically receive an email containing a tracking link. It allows you to check the progress of your wines until they are delivered.
For orders shipped in multiple packages, several tracking numbers may be provided.
Frequently asked questions
How do I choose my Chronopost pickup point?
Select Chronopost Relais during your order. After validating your payment, click on "Select a pickup point" and choose the shop that suits you.
Can I order bottles and bag-in-boxes together?
Yes. You can combine bottles and bag-in-boxes in the same order. Fees are calculated at checkout. Delivery remains free on purchases over €200.
How can I track my package?
Upon shipment, you will receive an email containing your tracking number and a link to check the progress of the package.
What should I do if I am away during delivery?
Consult the tracking link to see the carrier's instructions. Depending on the service used, a re-delivery, pick-up, or other options may be offered.
What if my package is damaged?
Report the observed damage upon receipt and take photographs of the package, its packaging, and the products concerned.
Contact our team with your order number so we can assist you.
Specific delivery conditions
Carrier delivery: storage fees
For shipments requiring a carrier service, an appointment may be scheduled with the recipient for the delivery of the goods.
In the event of delivery refusal or rescheduling the appointment to a date beyond 3 business days, at the initiative of the customer or recipient, storage fees may be applied by the carrier and re-invoiced to the customer according to the following scale:
- From 0 to 20 kg: €3.18 per day per shipment.
- From 21 to 30 kg: €4.50 per day per shipment.
- Over 31 kg: €1.48 per 10 kg increment, per day per shipment.
- Pallet: €8 per pallet per day.
- Maximum cap: €30 per day per shipment.
These fees correspond to the storage costs charged by the carrier beyond the initially scheduled reception period.
